What we Deliver
Integrated Communication Solutions That Work in Real-Time
Matellio is the implementation partner of choice for companies modernizing their call center and communications infrastructure. From Fortune 500 enterprises to technology innovators, we’ve delivered advanced telephony applications that drive operational efficiency, compliance, and customer trust. Whether it’s enhancing branded call delivery or integrating real-time spam detection with Secure Logix, we bring deep experience in integrating programmable SIP environments like Oracle Communications Converged Application Server (OCCAS) with modern API-driven ecosystems. Matellio has designed and deployed intelligent outbound call routing workflows for enterprises using OCCAS, SBCs, and other advanced policy engines.
Call Branding App
Tailored SIP applications that rewrite caller IDs based on geo-targeting, enhancing answer rates and customer trust.
- Geo-based caller ID rewrites
- SIP 302 redirects
- GUI for number management
- Branded calling to increase answer rates
Call Filtering App
Advanced logic to evaluate call legitimacy in real time, preventing spoofed or flagged numbers from reaching customers.
- Spam detection with real-time APIs
- Risk assessment
- Custom policy engine for blocking/routing
- Simulation & testing modes
Dynamic Call Routing & Policy Enforcement
SIP Servlet logic that adapts to API responses, resulting into decision-making in milliseconds.
- Real-time SIP Servlet execution based on Secure Logix or First Orion API verdicts
- Millisecond-level routing decisions using SIP 302, 4XX handling, and retry logic
- Customizable policy engine for allow, block, or reroute actions per call scenario
Why Leading Call Centers Trust Matellio
Industry experience and proven delivery track record:
We have engineered robust applications for global call centers operating at scale.
Oracle Expertise:
Deep understanding of OCCAS and Oracle Communications Suite, from installation to low-level SIP logic.
Integration expertise:
Seamless connection to external policy engines for branded calling and call filtering.
Future-Ready Architecture:
Designed with API-first, cloud-compatible, and SIP-compliant standards in mind.
End-to-End Services:
From workshops and architecture design to deployment, testing, and post-go-live support.
Compliance & Security Focus:
Built-in safeguards to comply with anti-spoofing laws, spam regulations, and call authentication protocols.
Implementation Approach
Requirements Workshop
Aligning all stakeholders, confirming telephony architecture, and mapping call flow needs.
Faster Results
- High-Level Design (HLD) for architectural planning
- Low-Level Design (LLD) detailing component logic and integrations
- Method of Procedure (MOP) for installation and deployment
Custom App Development on OCCAS
- Call Branding with geo-intelligence and GUI-based management
- Call Filtering with First Orion and Secure Logix policy enforcement
Testing & Deployment
- Internal environment simulation
- Unit testing with your actual call flows
- Live deployment and support with rollback plans
Post-Go-Live Support
Continued monitoring, optimization, and admin handover for 30 days.
Who we Serve?
Built for Enterprises That Rely on High-Volume, High-Trust Calling
Global Call Center Operators
Telecom Service Providers
Financial Services & Insurance Contact Centers
B2C Enterprises with Outbound Verification Workflows
Oracle Partners seeking OCCAS Implementation Experts
Our Partners
