Computer Telephony Integration (CTI) Software Solutions

Matellio offers fully customized computer telephony software solutions integrated with IP, PBX, and SIP trunking systems. Facilitate automated telephony operations, and improve customer service operations through our cost-effective CTI software development services.

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Automate Your Telecom Operations with a Custom Computer Telephony Solution

Revamp your existing telephony systems, or build new computer telephony solutions with Matellio. Our CTI solutions are equipped with omnichannel routing, AI analytics, and a predictive dialer system for enhanced business outcomes, improved customer service, and maximum efficiency. You can track your calls, reduce telecommunication costs, and ensure that the right solutions reach your customers at the right time with our next-gen CTI solutions. Stay in trend and automate all your mundane tasks with cutting-edge CTI software development services.

Better Reach

Integrating a computer telephony software solution with a CRM automatically dials the number to reach interested customers while increasing your sales prospects.

Detailed Information

Computer telephony system offers you the details about a prospective client that your sales/marketing team contacted, resulting in better engagement.

Automated Recordings

You can easily keep track of all the calls made by your employees and the quality of service delivered by them through with call recordings.

Enhanced Productivity

Business telephony system automatically routes all the calls to the respective departments thus preventing delays and resulting in better productivity.

Leverage Our Next-Gen Computer Telephony Software Development Services

CTI Software Development

You can get custom computer telephony integration software solutions equipped with AI-powered analytics and omnichannel routing capabilities to help call centers improve their service quality, efficiency, and customer satisfaction.

AI-Based CTI Solutions
Predictive Dialer System
Automated Screen Pop
Telephony Message Software

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CTI Integration Services

You can easily enhance the capabilities of your custom enterprise telephony solutions by integrating powerful third-party systems like automatic call distributors and interactive voice response software into your solution using our CTI software integration services.

Voice and SMS API Integration
VoIP Software Integration
Google Voice System Integration
ACD and IVR Software Integration

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Telephony App Development

Our seasoned and highly skilled experts develop feature-rich telephony messaging applications, including short message service centers, multimedia messaging centers, and other messaging protocols.

Voice Recognition System
Mobile Device Management System
Softphone Development
API and UI/UX Services

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Call Management Solutions

We develop various CTI software solutions, including IMS, speech analytics, BYOD, and MDM software solutions, to help your workforce improve productivity by optimizing their call management operations.

IP Multimedia Subsystem (IMS) Solution
IVR Software Solution
Unified Network Management Application
MDM Application Development

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Looking for CTI Software Development Services for Your Telecom Business?

Connect with our experts on a free 30-minute consultation call and explore a wide range of CTI software development services tailor-made to your business needs.

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Why Matellio for CTI Software Development?

As a leading telecom software development company, Matellio brings you top-notch computer telephony solutions that enhances your business’ capabilities, revenues, and customer satisfaction. With our CFI software solutions, everything is possible, from automatic dialing systems to automated messaging and call scheduling, multichannel marketing support, and customer information. We also offer computer telephony software development services, including free market analysis, platform migration, technology consulting, and no-obligation quote that further enhance the scope of your project and build success for your CTI software development.

Certified Workforce

Matellio has a team of certified developers and consultants who will collaborate to offer you the best-in-class services.

Free Market Analysis

We offer a free consultation by bringing crucial market insights that help us build a solution that keeps you ahead of the competition.

Flexible Models

Enjoy complete flexibility as you engage with our software development team that suits your business workflow and project requirements.

Frequently Asked Questions

1. How does CTI work?

CTI or computer telephony integration software is an excellent telecom solution that controls the operations of your phone through a computer. From dialing the numbers to getting the details for your callers, maintaining their call records, answering the calls, sending the messages, and automated replies – everything can be done via our custom CTI software solution.

2. How do you develop custom telephony software?

We follow an agile methodology to develop a custom CTI software solution and CTI app for your business. Our development process includes:

Validating your ideas
Creating an MVP based on your choice of tech and features
Offering you a dedicated development team
Developing your custom CTI software solution
Testing your telephony software
Deploying on your choice of platforms

3. What other services do you offer?

From idea validation and technology consultation to UI/UX, prototype development, automated testing, data integration, cloud-based services, and app development, we offer all sorts of CTI software development services to ensure success for your project.

4. How much time is required for CTI software development?

The time and cost of CTI software development usually depend on many crucial factors like features opted, platform selected, customizations, etc. You can contact us anytime to get an accurate idea regarding your product development.

5. What is the cost associated with CTI software development?

Similar to the time, the cost of developing your custom CTI software solution depends majorly on your set of requirements, including:

Number of resources hired
Engagement model chosen
The complexity of the features
Customization services
Testing method, and much more

You can fill out our form below to book a free consultation service. Our experts will carefully analyze all your requirements and offer you an exact quote for your CTI software development.

6. Can you help me with the post-launch support and deployment process?

Yes, we can help you with all your after-sales support and maintenance requirements, including data integration, platform migration, testing, features addition, UI/UX, technology enhancement, and more.