How to Develop AI-Based Retail Analytic Software?

Updated on Dec 15th, 2023


The retail industry is constantly evolving, and companies are always looking for exciting ways to gain an edge.

Using AI-based retail analytics software is one of the newest trends in retail. This software analyzes data using machine learning algorithms to give businesses helpful information about customer behaviors, inventory levels, and business profitability.

The use of AI in the retail industry is rising at a breakneck pace. As per the research, the retail AI market was estimated at USD 6 billion in 2022 and is expected to grow over 30% from 2023 to 2032 and driven by the widespread use of computer vision services and analytics software in retail realms.

Many businesses are leaping to the benefits of AI-based retail analytics software to gain valuable insights and make informed decisions. But what exactly is AI-based retail analytics software, and how can businesses benefit from it?

In this blog article, we’ll explore the processes involved in building AI-based retail analytics software and the advantages it can offer businesses.

  • Retail analytics software is a powerful tool that can help retailers improve their decision-making, gain customer insights, increase operational efficiency, leverage predictive analytics, and make data-driven decisions.
  • Retail analytics tools provides retailers with real-time data that enables retailers to respond quickly to changing market conditions and customer needs.
  • Retail analytics solutions can use machine learning algorithms to identify patterns and trends in customer behavior and business performance.
  • Custom Retail analytics software often includes data visualization tools that make it easy to understand and interpret complex data sets.

What Is AI-Based Retail Analytics Software?

Retailers can make data-driven decisions using AI-based analytics software to analyze vast volumes of data. This software can assist retailers in managing inventory levels, planning the best layout for their stores, and even forecasting the behavior of their customers. The software may infer future trends from historical data by applying machine learning algorithms.

Retail analytics software powered by AI collects the required information. Retail data might include information on purchases, web browsing, social media, smartphone usage, and customer experience. Machine learning algorithms can examine the collected data and offer insights. Retailers can learn more about consumer behavior, inventory levels, and store performance by analyzing vast amounts of data. They will obtain important information enabling them to make data-driven decisions and streamline their processes.

Moving ahead, let’s discuss,

Top Benefits of AI-Based Retail Analytics Software for Businesses in 2023!

AI-based retail analytics software offers a wide range of advantages. One benefit is that it can help you in seeing patterns and trends in consumer behavior, which can then be used to customize marketing promos and campaigns. Tracking foot traffic and detecting underused portions of the store can also assist businesses in optimizing the layout of their physical stores. By anticipating demand and maximizing stocking levels, the software can also aid businesses in managing inventory levels.


Apart from the above-listed, some other benefits of retail analytics enterprise software are: –

Enhanced Sales

Through analyzing consumer behavior and preferences, AI-based retail analytics software can assist businesses in finding new sales prospects. It can identify customers who are most likely to make a purchase and suggest things that they find interesting. Businesses may see an increase in sales and revenue due to this.

Competitive Advantage

AI-based retail analytics software can give organizations a competitive advantage by offering insights into customer behavior and preferences that their rivals might not have. Businesses can better match customers’ wants by adjusting their offers based on this data, boosting customer loyalty and market share.

Optimal Inventory Control

Managing inventory is one of the primary issues affecting retailers. By analyzing sales data, spotting trends, and forecasting demand, AI-based retail analytics software can help organizations optimize inventory levels. Businesses may prevent stockouts and overstock by using this information to ensure they have the right products in stock at the appropriate time.

Simplified Operations

AI-based retail analytics software can automate many manual tasks for managing a retail business. For example, it can automatically manage inventory levels, employees, and records. Thanks to automation, employees may have more time to dedicate to work that adds more value, such as customer service and sales.

Increased Customer Satisfaction

Retail analytics software that uses AI can give businesses insights into the behavior and preferences of their customers. The purchasing experience can then be made more engaging and delightful for the customer by using this information to customize it. Businesses can enhance sales and customer loyalty by providing customized recommendations and promotions based on an understanding of the requirements and preferences of their customers.

Businesses that adopt AI-based retail analytics software will indeed be more likely to be successful in the coming years as the retail industry continues to change.

If you are excited to invest in the enterprise software development of retail analytics as you’re fascinated by the advantages this software provides to businesses, read the following section carefully!

Let’s discuss this,

Top Must-Have Features of AI-Based Retail Analytics Software!

The following are some key features of retail analytics software: –


Customer Segmentation

Customers can be divided into groups according to their preferences and behavior using this AI-based retail analytics software feature. This feature can segment individuals by analyzing customer data to find patterns and trends that may be utilized as guidelines. This makes it possible for retailers to build marketing strategies aimed explicitly at groups more likely to connect with them. A retailer might, for instance, build a marketing strategy that targets consumers who usually buy expensive products.


Customer-specific product recommendations are another cutting-edge AI-based retail analytics software functionality. With this functionality, you can identify products that are likely to be interest of individual customers by evaluating customer data. Offering a more personalized shopping experience can assist retailers in boosting sales and improving consumer happiness.

Predictive Analytics

The ability to predict possible results based on prior data is one of the fundamental features of AI-based retail analytics software. With this feature, retail businesses can estimate upcoming sales, consumer behavior, and inventory demands by looking at historical data and identifying patterns and trends. Retailers can use this information to make well-informed decisions, from product price to inventory control.

Also Read: How Is AI Impacting Predictive Analysis?

Fraud Detection and Mitigation

With this feature, you can find patterns and trends in transaction data that point to fraudulent conduct. This can lessen the risk of financial loss for shops by assisting them in identifying and stopping fraudulent transactions before they happen.

Heat Mapping

The software’s heat mapping functionality can track customer journeys, determine the most popular product categories and sections, and identify areas that require more attention. Retailers can use this data to optimize their store layout and modify product placement to increase sales.

Inventory Management

Inventory management optimization is a crucial function of retail analytics software. This functionality can assist retail businesses in deciding how much inventory to stock and when to place new orders by evaluating sales data and forecasting future demand. This can assist you in avoiding stockouts and overstocking, which can hurt profitability.

Real-Time Data

The functionality enables merchants to monitor key performance indicators (KPIs) as they change. This boosts overall business performance by allowing the merchants to recognize and handle problems as they develop fast.

AI-based retail analytics software has a ton of functionality that can be added, and these features will provide a wealth of information that can be leveraged to optimize every element of a retail operation. Retailers can make wise decisions about everything from inventory management to consumer engagement by utilizing AI development services. Analytics software can help you remain ahead of the competition and accomplish your business objectives.

Moving ahead, let’s discuss,

How to Develop AI-Based Retail Analytics Software?

Following are some essential steps that you need to consider during retail enterprise software development: –


Requirement Analysis

The planning must always start at the beginning. When assembling a retail enterprise software development team, a project manager will consider the business’s needs and ensure they can be met.

Also ask the following questions: –

  • How many AI developers do you need?
  • What procedures will be used to maintain the software product?
  • What problem does this software solve?
  • Which SDLC models need to be applied?
  • What security/privacy procedures will you employ?
  • What is the ideal length for the enterprise software development life cycle?

The requirements-gathering phase will uncover the business’s and stakeholders’ requirements, which will be a significant factor throughout this step.


The requirements are in place, so it’s time to develop the software’s design and functionality. This stage of the Design process may require you to build detailed wireframes to illustrate how interactions will function in the software or more elaborate prototypes employing a tool, depending on your software development approach.

Rapid prototyping may be incorporated into the design phase to allow developers to compare ideas and select the best versions. Continual design is frequently the key to producing high-quality software.

Build a Development Team

To build high-end retail analytics software, you need a development team consisting of the following roles: –  

  • Front-end developers 
  • Back-end developers 
  • Project manager 
  • Business analyst 
  • QA testers
  • UI/UX designers
  • AI developers 

Finding and hiring each role one by one can be an expensive and time-intensive task. It would be beneficial for you to build a desired development team with the help of top staff augmentation services.

Staff augmentation services have all the experts you need to build custom AI-based retail analytics software. Partnering with augmentation services will also help create a development team in a timely and cost-effective manner.



The development step follows the system design phase. Engineers create the entire system in this stage by writing code in the programming languages and technologies you decide. Development tasks are broken down into modules and assign to developers during this phase. The stage of the retail enterprise software development life cycle lasts the longest.

To swiftly get a feature or idea in front of your users, you can start with MVP as you need additional user feedback and conduct a design sprint. To develop an MVP software, the development team should first identify the key features that are necessary to achieve the software’s primary purpose. These features should be based on user research and feedback to ensure that the MVP meets the needs of its target audience. Once the key features have been identified, the development team should prioritize their implementation based on their importance and feasibility.

The MVP software development company should design scalable and extensible MVP software that allows for future features to be added as the product evolves. During the development process, it is essential to continuously gather feedback from users to ensure that the MVP software is meeting their needs and to identify areas for improvement. This feedback can be used by MVP software development company to refine the product and add additional features that will increase its value proposition.


Once the retail analytics software development is finished, it is loaded into the testing environment. The software testing services start by checking the system’s overall functionality. This is done to make sure the entire software functions in line with the requirements described.

The team of software testing services may discover certain flaws or faults at this phase, which they report to developers. The bug is fixed by the development team and sent back to QA for another test. This stage is repeated until the retail analytic software is error free, stable, and meets the requirements.


How Much Will AI-Based Retail Analytics Software Development Cost in 2023?

Developing AI-based retail analytics software can be difficult and complex, involving considerable time, skills, and resources.

The complex nature of the analytics algorithms, the size and quality of the data sets used to train the AI models, features & functionalities, hired AI & DevOps consulting services, the customization necessary for the software to fulfill the particular requirements of the retail business, and the integration required with other systems and platforms are all factors that may impact the AI retail analytics software development cost.

Retail businesses can overcome these obstacles and streamline the development of AI-based retail analytics software by collaborating with Matellio.

Experts at Matellio can deliver customized solutions that address the demands of any retail business thanks to our strong expertise in AI & ML, DevOps consulting services, and our in-depth knowledge of the retail sector. Businesses may cut the time and expense of software development while maintaining the highest level of quality and performance for their retail analytics software by utilizing Matellio’s resources and experience.


Retail analytics software has evolved into a key asset for retailers, helping them streamline operations, build market strategies, and meet consumer requests. Retail businesses are currently reevaluating how to fulfill expanding consumer needs and provide a better customer experience.

They can keep one step ahead of their rivals by leveraging AI development services from a  professional software development company. Businesses can gain insights through AI-based retail analytics software like stock optimization, can detect choke areas, and expedite marketing efforts.

With Matellio as a trusted software development partner, retail businesses can confidently move forward in developing AI-based retail analytics software that provides valuable insights, improves decision-making, and drives growth in the competitive retail market.  

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