Salesforce Marketing Cloud VS Salesforce Pardot: Which One Should You Choose For Business?

Updated on Apr 18th, 2024

Salesforce Marketing Cloud VS Salesforce Pardot: Which One Should You choose For Business?

Marketing automation is indeed a route for us to tailor direct relationships for our customers in a fast-paced environment where customers move quicker towards personalization. Marketing automation refers to software systems and technologies that allow marketing departments to market across numerous internet channels while also automating routine tasks. Salesforce CRM is without a doubt the most effective alternative for those looking for a good CRM.

A Salesforce service is being used by companies of various levels and in a wide range of sectors. Salesforce’s technologies enable service providers to communicate with their customers in completely new ways. Salesforce comes with two popular marketing automation platforms, namely salesforce marketing cloud and salesforce pardot. Salesforce Marketing Cloud and Salesforce Pardot will assist your marketing, distribution, operation, and IT departments in almost every aspect of your Business.

But, here’s a dilemma for you: which Salesforce marketing automation tool is best for your company?

It can be difficult to differentiate between two popular marketing automation systems. There are indeed tons of aspects that are perplexing us, particularly as they’re both Salesforce products.


Quick FAQ!

  • Is it the same thing? No, it’s not true.
  • Is one of them a member of the other? No, it’s not true.
  • Is one superior to the other? It is reliant on your business objectives.

They’re both Salesforce business development tools that offer you a better understanding of your customers’ behaviors and preferences. They both make it possible to provide customized customer interactions on a large scale. Both allow you to create dynamic marketing emails. Salesforce’s Pardot and Marketing Cloud, two efficient, innovative tools, have several benefits. These tools can work admirably when used to their highest capacity.

Okay, so, how do they differ?

In this article, we’ll look at what distinguishes each product. Since, despite common misunderstanding, these are two different methods intended for different audiences.

What is our objective? 

Our objective is to assist you in determining which choice is most appropriate for your company or Business. So without any further ado, let’s get started.

What is Salesforce Pardot?

What Is Salesforce Pardot & Why You Need It

Pardot is a SaaS marketing automation tool powered by Salesforce. It’s a B2B marketing strategy tool that’s at the top of its game. With optimization, reporting, and interaction features, email marketing is the tool’s main attraction. The software’s Engagement Programs feature allows you to send targeted emails based on actual consumer preferences to provide a sensitive, personalized lifespan experience to all of your leads. Lead scoring enables you to generate and monitor individual responses for different levels of marketing interaction.

Salesforce Pardot gives you a single place to handle all of your reports and activities. It keeps track of how customers communicate with the Business through all marketing platforms. Salesforce Pardot is extremely versatile, allowing you to tailor it to your business requirements. You may also rate your opportunities depending on various factors like the sector they work in, their company’s scale, or their job description. This, when coupled with ranking, allows you to build detailed profiles for prospective customers, clients, and supporters.

Also, using salesforce pardot with salesforce sales cloud, salespeople can do the following:

  • Create and allocate qualified new leads immediately in Salesforce CRM.
  • Connect the importance of opportunities to project ROI reports.
  • Classify their marketing database with salesforce information.
  • Monitored prospect behaviors are accessible to the sales department.

Moving on, let’s quickly discuss,

What Salesforce Pardot offers? Top Benefits of Salesforce Pardot!

The benefits of using Salesforce pardot are:

  • Able to keep track of your online marketing strategies.
  • Monitor web traffic and generate promising leads.
  • Easy to build landing pages.
  • Nurture leads.
  • Simple to implement and use.
  • Extremely adaptable.
  • Almost every piece of software works well with it.
  • There are a lot of features.
  • It’s simple to adapt to your specific requirements.
  • There are numerous customization options available, as well as a high level of quality.

As we have done with benefits of salesforce pardot, let’s move forward and discuss.

Want To Integrate Salesforce Pardot In Your Business

Features of Salesforce Pardot: What it offers?

Few of the main features and functionality that salesforce pardot offers are:

  • Email Marketing – Create professional-looking email campaigns quickly with 36 customizable other layouts, or use a streamlined WYSIWYG (What you see is what you get) tool to build your complete layouts (from headlines and icons to text color and pattern). With dynamic content, personalize the customer’s journey and customize your messages to consumers’ preferences. Also, its automation eliminates menial work and decreases errors in lead allocation, differentiation, and nurturing. 
  • ROI – It monitors and analyses campaign success and generates insights from your results. Additionally, it links marketing activities to sales figures. Also, to merge customer and prospective data among Pardot and the CRM, you can use the Google Analytics Plug-in. And with Sustainability Reporting, you will get an elevated picture of the status of your sales process.
  • Sales Intelligence – Lead evaluation and ranking models are provided by Sales Intelligence so that sales representatives do not waste time tracking down negative cycles. Salespeople won’t waste tracking down negative cycles thanks to Pardot’s integrated lead scoring and ranking system.
  • Lead Generation and Mgmt – Salesforce Pardot is simple to use and navigate, making it simple to create and handle leads. You can develop streamlined forms with actual field validity and Progressive Profiling which never request the same details repeatedly, increasing converts. Besides, all of your Search Campaigns will be linked on a single platform, utilizing Pardot’s simple segmentation wizard to create more tailored promotions.
  • Social Marketing – In this feature, scheduled social postings might save your effort and ensure that your content is distributed consistently. Use social profile directories to give sales representatives more information. Besides, from one all-encompassing portal, you can post to multiple platforms at once, cross-sell your posts, and monitor the progress of your social efforts.

Some other features are:

  • Personalized dashboard.
  • Shareable information.
  • Third-party integration.
  • Landing page creator.
  • Forms.
  • Email creator.
  • Search option.
  • SEM & SEO integration.
  • Push notification.
  • CRM integration.
  • Activity monitor.
  • Detailed analytics.

As of now, we’ve discussed a lot about salesforce pardot now. Let’s shift our attention to the salesforce marketing cloud.

What is Salesforce Marketing Cloud?

What is Salesforce Marketing Cloud & Why You Need It.

Salesforce marketing cloud is a marketing-focused Customer Relationship Management (CRM) tool. It combines the advantages of B2C marketing into a single platform with all of the necessary resources for personalized consumer interaction. Marketers can create customized consumer journeys with exceptional experiences using various marketing strategies that span multiple platforms, namely email, mobile, social, ads, and the internet. It also allows users to link data and information through all of their marketing channels. Overall, it provides various services for the creation, monitoring, and estimation of customer contact. It is a part of B2B marketing that includes powerful automation features that enable businesses to optimize their leads.

What Salesforce Marketing Cloud offers? Top Benefits of Salesforce Marketing Cloud!

The benefits of using Salesforce Marketing Cloud are:

  • Setup is basic, and it can manage complicated business standards. It’s a very versatile piece of software for business requirements.
  • Marketing Cloud is flexible enough to sustain large corporations’ extensive marketing efforts.
  • Email marketing is a pleasure with this tool. It does an excellent job of organizing and making your email content available.
  • Provides a dashboard for tracking your online marketing spending and efficacy.
  • Reports and analytics are comprehensive.
  • Social listening is integrated through all major social media channels.
  • To handle successful consumer campaigns, you’ll need to be driven by your established customer journeys.
  • Email and mobile marketing are combined.

 So, we hope you’ve cleared up the benefits of the salesforce marketing cloud. Moving on,


Features of Salesforce Marketing Cloud: What it offers?

Few of the main features and functionality that salesforce marketing cloud offers are:

  • Journey Builder – It can be used to create a customized consumer journey that spans the entire customer experience, from leads to events, and allows you to test numerous content, stream, pacing, and intensity variations. Besides, it also helps to control and answer customers instantly.
  • Email marketing – Provide mobile-friendly templates that use JavaScript and AMP Script to generate interactive content and detailed formatting. Make use of mobile-friendly email templates.
  • Predictive Analysis – It makes predictions based on consumer behavior and customizes services according to their expectations.
  • Mobile Marketing – In this feature, online marketing entails using push notifications and mobile SMS to communicate with customers on their mobile devices.
  • Customer Data Platform – All of a customer’s data is stored in one location to offer 360-degree service to the customer. 

Some other features are:

  • Email studio.
  • Data studio.
  • Social studio.
  • Advertising studio.
  • Mobile studio.
  • CRM integration.
  • Third-party integration.
  • Lead segmentation.
  • Web personalization.

As of now, we’ve discussed much more about both salesforce pardot and salesforce marketing cloud. Now, let’s move forward and discuss which one is best for your Business.


Salesforce Pardot VS Salesforce Marketing Cloud: Which one is so beneficial?

Here are a few of the distinctions:

1. Lead Nurturing 

Salesforce Pardot can increase the pace of the sales process. On the one side, Salesforce Marketing Cloud aims to deliver meaningful customer interaction through various marketing-related practices. On the other hand, Salesforce Pardot includes those activities such as search promotions, cold email promotions, templates, and landing pages, all of which are designed to help prospects move through the sales process. Here using pardot is beneficial.

2. Social media 

Both Salesforce Pardot and Salesforce Marketing Cloud are popular for enabling some level of social communication. Salesforce Pardot has a few restricted features, such as sharing simple posts on Twitter, Facebook, and LinkedIn. At the same time, Salesforce Marketing Cloud uses its Social Studio feature to monitor, interact, and release updates through multiple channels. Salesforce Pardot will serve as a social networking updater, while Salesforce Marketing Cloud’s Social Studio serves as an all-around community manager.

3. Integration 

In terms of integration with B2B businesses, Salesforce Pardot is preferable. Google Ads, Google Analytics, and various social media channels are all integrated with Salesforce Pardot. Besides, Salesforce Sales Cloud, Salesforce Service Cloud, HubSpot Marketing Hub, and other services are all integrated with Marketing Cloud.

With all the above differences, it is clear that both technologies are the best; you can choose any one or both that suits your needs. If you are still confused, it is better to seek Salesforce consulting services; they can help you choose the right one for your Business.

Now, let’s quickly discuss some FAQs.


Frequently Asked Questions

Below we’ve answered a few of the common questions. Take a look!

1. When to use Salesforce Marketing Cloud?

You can use salesforce marketing cloud if:

  • Use Marketing Cloud if you’re a B2C business.
  • Using Marketing Cloud if the company is highly transactional or powered by e-commerce.

2. When to use Salesforce Pardot?

You can use Salesforce Pardot if:

  • Use Pardot if the sales cycle is heavily affected by sales reps.
  • Use Pardot if Salesforce Tools handle the sales cycle.

How can Matellio help you?

The Matellio team is ready to work with you to improve and extend your customer engagement. We are professional Salesforce Marketing Cloud and Pardot developers. They can help you define a marketing plan to meet your target audience and implement Salesforce technology to make it real.

Please contact us at Get in touch with us right away!

Closing Words

We hope that after reading this post, you will have a better understanding of Salesforce Pardot and Salesforce Marketing Cloud and which one seems to be suitable for the company. It’s evident that deciding between Salesforce Marketing Cloud and Salesforce Pardot, or conversely, is based on your goals. All of these solutions were created to make brand strategy easier, but they take specific strategies.

If you’re looking for a bit of expert advice, contact us. Matellio may be able to assist your business in making the best decision and advising you about how to get the most out of your newest marketing strategy. Our innovative Salesforce development and implementation services help you optimize business processes, maximize ROI, and enhance consumer engagements by aligning your specific business strategies to enable faster and more effective sales management and growth.

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