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    What is

    What is Salesforce Service Cloud?

    Salesforce Service Cloud is a cloud-based platform for customer service and support, which eases the same for businesses. The Sales Cloud CRM is equipped with new-age customer service and support management tools and technologies.
    The Salesforce Service Cloud can be used by businesses looking forward to improving their support services & customer satisfaction. It enables businesses to get all the necessary data in one place & resolve queries faster and better.
    Custom Salesforce Service Cloud
    Custom Service Selection
    Third-party Integrations
    Custom App Integration
    Custom API Integration
    Service Configuration
    Salesforce Consultation

    The Services We Provide For The Salesforce Service Cloud.

    We offer complete solutions for integrating the Salesforce Service Cloud into your business environment. Our experts will integrate the features you want, so your employees can offer the best in customer support and services with ease.
    Custom Setup

    We can customize what’s on offer from Salesforce and help you leverage the best of both worlds using the custom Salesforce Service Cloud integration.


    Our Salesforce consultants understand each component of the Salesforce Service Cloud & will integrate it perfectly with your software solution.


    We will integrate all the Salesforce Cloud services you want, so you will be able to use Salesforce Service Cloud as well as the others right within your software.


    We can create and integrate the APIs you want in your solution, along with the APIs to use Salesforce Service Cloud to its full potential along with other services.


    Our experts will configure your solution & the service package to fit perfectly with each other, ensuring a seamless Salesforce Service Cloud experience.

    App development

    Our Salesforce app development services include the integration of the services you opt for. You will be able to use the complete services from mobile.

    Want to make the most of the Salesforce Service Cloud?

    Contact us

    Our Portfolio

    For every real-world problem, we have delivered software solutions which reflect our expertise in diverse verticals.

    Why Choose Matellio?

    Our Salesforce Service Cloud experts will ensure a seamless transition from legacy sales techniques to integrating the Service Cloud in your legacy systems or custom software solution. We ensure you make the most of your investment in Salesforce services.
    Salesforce Experts

    Hire Salesforce developers to get the most out of your software solution & your investment into integrating Salesforce Service Cloud in it.

    Transparent Agreement

    We make sure you know all the terms and conditions much before we begin work. If you want an NDA, we will do the same; just let us know in advance.

    Salesforce Maintenance
    Salesforce Maintenance

    For all Salesforce development, we provide complimentary maintenance & support from 30 days from when the solution is dispatched from our end.

    Salesforce Consultants

    Our Salesforce consultants will help you with all the ins and outs of Salesforce. We will together build the perfect solution for your business to reach new heights.

    Flexible Hiring

    Our clients get to hire on their own terms; we ensure maximum flexibility in hiring. You get to choose the hiring model you want or ask for a custom one.

    Salesforce Expert Architects
    Expert Architects

    Our Salesforce Service Cloud experts will ensure the best architecture for the solution we create for you, ensuring maximum feasibility and efficiency.

    The Process of Hiring Salesforce Developers

    We at Matelio believe in providing utmost ease to our clients for hiring our developers and starting their projects. Here’s the process we follow.
    • 1
      Request For Quotation

      Consultation from BA
      Market Analysis
      Feasibility Check
      Estimated Cost & Time

    • 2
      Requirement Planning

      Initial Design
      Estimated Work Hours
      Sprint Planning

    • 3
      Development and Testing

      Building the team

    • 4
      Support and Maintenance

      Software Updation
      Adding Custom Features
      Post-launch Support

    What our customers are saying about Matellio?

    Their team remained responsive & adaptable amidst changing requirements & created more detailed specifications which enhanced development efficiency.

    Wei Lian

    When we started the project, we were looking for a top tier software development company and we had very high expectations on the implementation.

    Richard Sylwander

    I greatly appreciate the work that Matellio's team did for me. I would have never been able to accomplish this development without their skills and expertise.

    Jeff Lunceford

    The partnership has produced excellent work and fulfilled all the company's development needs. Matellio offers flexible pricing, timely deliveries, and solid communication.

    Paul Haun

    Matellio delivered an intricate application that offers users thousands of customizable workouts. They accepted a rough outlined scope of work and deliver an engaging product.

    Ticia Mcillwain

    Frequently asked questions

    Answering the most common queries by our clients, at one place.

    1. What is Salesforce Service Cloud?

    The Salesforce Service Cloud enables businesses to provide better service and support to their customers. We integrate Salesforce services directly into your solutions, providing an environment to do all at once.

    2. What are the benefits of Salesforce Sales Cloud?

    The Salesforce Service Cloud offers various benefits over legacy systems; it enables you to gain every insight right in the solution. You will be able to improve customer service and support experience by a major factor.

    3. Will you configure Salesforce Service Cloud according to my software?

    Yes, we will configure it to work with your software solution. Our Salesforce experts will ensure the Salesforce Service Cloud is completely integrated with your system and configured just as per your business requirements.

    4. How much does it cost to set up & configure Salesforce Service Cloud?

    It completely depends on the software you are planning to integrate it into or the software you are planning to build. As a software development company we can ensure you minimum prices for either, but we will need a requirement list to give you a quote.

    5. Can you assist me with choosing the right Salesforce services?

    Our Salesforce experts will assist you with everything Salesforce has on offer, including both cloud services and platforms as service. We will help you choose the services you will need, according to your budget and business requirements.

    6. Is Salesforce customer-centric?

    Yes, Salesforce is very customer centric, and it is partly why they are so successful in their endeavors. The Salesforce Service Cloud is based on the notion of better customer support and service.

    7. Will the Salesforce Service Cloud be integrated into my software?

    If you want, we can, and if you are looking for a complete revamp and improving your business process, it is recommended that you get new software built. New software might cost more but will have every component per your business needs.

    8. Can Salesforce Service Cloud be run on a mobile app?

    Yes, the Salesforce Service Cloud is a mobile app compatible solution. We will integrate the service right into your mobile app, or create a new Salesforce based mobile app through the PaaS which Salesforce offers for building mobile apps.

    9. Does Salesforce Service Cloud improve agent productivity?

    Certainly, Salesforce Service Cloud is built around the notion to increase the overall productivity of the agents working in the system. Salesforce equips agents with appropriate data and tools to increase their productivity.

    10. Will my customer service data remain secure on Cloud Platform?

    Salesforce has built its name upon trust, there is no doubt about it. However, if you are dealing with sensitive data, we can add more layers of security to ensure even more security.