Deploying a vehicle tracking system can be challenging for many organizations due to drivers’ privacy concerns. Apart from installing all the hardware devices, and setting up the employees to use the fleet tracking software, one of the most tedious tasks is introducing vehicle tracking software to your drivers.
It is often witnessed that many employees, especially the drivers of your fleets, can sometimes have issues implementing a vehicle tracking system in your organization. A significant reason for that is due to privacy concerns. Tracking the driver’s behavior while driving is the underlying concept of a vehicle tracking system, which can significantly impact the drivers’ privacy. Employee resistance is one of the critical aspects of why many companies do not implement a fleet management software in their businesses.
However, privacy concerns should not stop you from digitizing your business. Instead, you should actively adopt a fleet management software for your organization to ensure your drivers’ safety and fleets while addressing the privacy concerns of your drivers. That’s what our today’s article is all about!
In this expert article, we will be discussing how you can overcome all the privacy concerns of your employees with a vehicle tracking software. So, without wasting much time, let’s quickly dive in!
Telematics and Driver Privacy Concerns
Privacy is the fundamental right of every living being. In fact, one of the best ways to show respect to someone you work with is to show trust in them. However, with the growing digitization in the global market, the privacy concerns rose to a great extent. The driving technology era brought some huge privacy issues in light. The driver’s privacy concerns in the logistics and transportation sector are one such problem.
There are many concerns that a driver has regarding the fleet management software that is actually legitimate. For instance, a driver choosing to take a break for lunch, or when he/she drives the vehicle after finishing their shift is something that the fleet managers do not have any right to know. The employee’s privacy concerns over those issues are something to be considered.
Now, it is not that the fleet management advancements have only increased the drivers’ privacy concerns. With vehicle tracking systems, the security and effectiveness of the businesses involved in commercial vehicles’ usage increased significantly. However, when it comes to a big organization, certain people have access to a driver’s detailed information, and that’s where the security concerns arise.
There are many instances where unions have expressed their concerns over privacy matters, and even took it to court, but not much happened regarding the change in privacy policies. Indeed, that does not mean that those privacy concerns were not legitimate! They are still a critical aspect of a transportation business.
Truth About Vehicle Tracking and Employee Privacy
The vehicle tracking systems have become so advanced that the fleet managers can get every little update about their fleets and driver’s activities while sitting in their offices. And not only that but with an effective white label fleet management software, you can even ensure the security of your drivers and assets alike.
The GPS tracking solutions help in cost-cutting and increasing effectiveness, but it also helps to provide optimized routes to the drivers.
Additionally, both the fleet managers and drivers can get real-time updates about the fleet’s actual condition, enhancing their work experience. Vehicle tracking software has many benefits for fleet owners, fleet managers, and drivers. Providing comfort and effectiveness in work is the core value of fleet management software.
However, as a fleet manager, it should be your responsibility to make your drivers and other employees aware of the amazing benefits of vehicle tracking systems.
Also Read: How To Build A Logistics App?
How Can You Make the Drivers Feel Safe?
Now that you are aware of the privacy concerns faced by the drivers while utilizing vehicle tracking systems, it becomes critical for you to address all those issues effectively. So, to help you, we have listed some unique and sure-shot ways to avoid the privacy concerns of your employees while leveraging vehicle tracking software.
1. Have a Plan
The first and foremost thing you need to consider while solving your drivers’ privacy concerns is to have a plan at a place. You need to make a plan that can address all the drivers’ issues and their solutions. Include all the things you want to accomplish with fleet tracking software.
For instance, it can be your fleet safety, cost-cutting operations, or even your driver’s safety and security. All in all, know your underlying intentions and stick to that plan for your fleet management software.
2. Be Transparent
The next big thing to keep in mind while implementing a fleet management software in your organization is transparent. Transparency is critical in the effective deployment of fleet management software without impacting your employee’s privacy. It is the key to help your fleet management system succeed in your transportation business.
Be honest about your plans and reveal them to your employees to be aware of it. Tell your employees the fundamental goals of using the fleet management solution and ensure that none of their privacies will be hindered with a vehicle tracking system.
That way, your employees will feel more comfortable with vehicle management software, and they will help you build success for your organization at a global level. Once they understand your plan and the effectiveness of vehicle tracking software, they will surely appreciate the benefits of leveraging fleet management software.
3. Frame Clear Privacy Policies
Once you have convinced all your employees to use vehicle tracking software by stating its apparent benefits, the next step is to frame clear policies for your employees. When your employees are ready to leverage effective fleet management software, it should be your responsibility to frame effective policies that safeguard their rights and privacy.
By framing clear policies and guidelines that focus on a new management system, you will give your employees an official document claiming the security of their privacy aspects. They can be ideally assured that none of their rights and privacy concerns will be exploited with fleet management software.
That will eventually lead to better acceptance of vehicle tracking systems in your organization, with happy employees and better productivity.
4. Focus on Training
Training is crucial when deploying a new software solution in your organization, and when you have fleet management software, training automatically becomes vital. To make your employees, especially drivers accustomed to fleet management software, you need to make sure that you provide them ample training sessions.
Training and that too effective training will help your drivers to become familiar with the fleet management software. They will eventually know all the basic and advanced functionalities, and once they become aware of the features and how it works, they will also see that it does nothing to hinder their privacy.
So, provide them useful resources and training sessions, that could help them understand the basic functioning of a fleet management software. You can even provide them with online training that is in trend these days to ensure that they make the most of the fleet management system.
5. Communicate Effectively
When it comes to increasing the effectiveness between teams and reducing the gaps, nothing can match the magic of effective communication. Be it any industry, or any organization, until and unless you don’t have a proper communication channel, things will not work out better.
For building the success of fleet management software, communication plays an important role. You should be open to your drivers for adopting the fleet management software in your organization. Meaning, open up in front of them and tell them the benefits of implementing a fleet management software. Let them know that it is crucial for their safety and security, and that’s when they will actively adopt the amazing vehicle management software implemented in your organization.
Take your time and include topics in your communication like protection of assets, real-time monitoring of fleets to reduce vehicle downtime, and protecting the customer’s interests. Describe the effectiveness of a fleet management software in safeguarding the driver’s life and the business costs. That is the best way to ensure that your employees adopt the fleet management system quickly and efficiently.
6. Track the Right Things
Last but not least, track the right things. It is often seen that many organizations, instead of monitoring the fleet’s condition and fuel wastage, track their drivers’ day-to-day activities. They do not easily trust their employees, and as a result, a gap is formed between the management and the other employees, mostly the drivers.
The result of these situations could be overwhelming, including disagreement in the deployment of fleet tracking software or even suspension of services by drivers in the worst-case scenarios. So, to eliminate such conditions and grow your business most effectively, it is always advisable to trust your employees. You need to have faith in them and never forget the primary goal of implementing the fleet management software: fleet tracking, security, and cost optimization.
That way, you will not face any consequences with your employees, and they will also feel safe while leveraging your fleet management software.
Over to You!
Those were some of the tips that you can leverage to solve your drivers’ privacy concerns while leveraging fleet management software. To conclude, we can say that privacy has become a global topic in today’s digital world. With the advancements in digitization, more and more attacks on people’s privacy have been taking place, and the issue is slowly becoming a significant aspect of the global market.
Hence, to eliminate such conditions in your organization, and to build trust amongst your employees, you should always try to provide the best solutions to their problems. Investing in a secure and legally compliant fleet management software is one of the best ways to ensure your drivers’ privacy. Want to get a full features fleet management software? Get it here! We provide fleet management software for organizations of all sizes. Reach us today to book a free demo.