According to trusted sources, AI has become the topmost priority of almost 30% of the CIOs, helping them in the investment process. Furthermore, witnessing the huge success of AI, many major industries like healthcare, finance, and manufacturing, have started to invest in artificial intelligence applications.
Many enterprises also benefited from the latest AI advancements. Enterprise mobility is one such perfect aspect that has been redefined by artificial intelligence. Though mobile enterprise applications were already making huge enhancements in the business processes, the addition of the AI factor added an extra perk to that process. Enterprise mobility, along with AI, has been benefiting global corporations in a lot of ways. For instance, we already know that mobile enterprise applications were profiting the businesses by increasing the efficiency and automating the task. However, the addition of AI into enterprise mobility further ensured security and effectiveness in business operations.
With AI-driven enterprise mobile applications, the employees of your organization could seamlessly work from home. Additionally, the smart AI enterprise applications, by perceiving the data and behavior of the user, further optimize the business operations while leading the company to explore new opportunities and attain higher efficiency.
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Stats and Facts on AI and Enterprise Mobility
Here are some facts that relate to the fact that artificial intelligence is redefining enterprise mobility.
- The global investment in AI is expected to reach $57.6 billion by the year 2022, where most of the investment will be made by the healthcare, manufacturing, and retail industry.
- The global spending on artificial intelligence is predicted to increase to $ 7.3 billion by the end of the year 2022. That is something huge as compared to the total spending of the year 2018, which was around $2 billion per year.
- Around 61% of the global population, especially the industrialists, is very optimistic about AI advancements. They all strongly expect AI to make the world better for them.
- The implementation of artificial intelligence in enterprises was only 4% in 2018. However, the number is expected to increase to a whopping 46% in the upcoming years, as predicted by many CIOs and corporate leaders. The reason for high implementation is sure because of the ways in which artificial intelligence is redefining enterprise mobility.
- Lastly, the market size of BYOD (Bring Your Own Device) and enterprise mobility is expected to reach $73.30 billion by the year 2022. That number was only $35 billion in the year 2016.
So, the facts mentioned above are undoubtedly revealing that AI is redefining enterprise mobility and the future of AI in enterprises is very bright. Let us now look at some ways in which artificial intelligence is redefining enterprise mobility.
8 Ways in which AI is Reshaping Enterprise Mobility
Smart Enterprise Mobile Applications
The first and foremost way artificial intelligence redefines enterprise mobility is by enhancing and simplifying the enterprise mobile app development process. Now we all know that mobile enterprise applications are a great source of streamlining most of the business operations. Furthermore, with the addition of AI, mobile enterprise applications have become much more advanced and secure.
AI improved the capability of mobile enterprise applications to understand the user’s behavior and enabled them to streamline the operations and tasks as per the user preferences. Additionally, the use of effective resources to optimize the application and eliminate exhaustive memory-consuming apps also made AI the perfect choice for enterprise mobility.
Automated Reasoning
Automated reasoning is another way through which AI is redefining enterprise mobility. Now those who are unaware of the term, automated reasoning is the subfield of artificial intelligence in which programs are built to reason automatically. That means you do not need to instruct the application or the program; it will automatically optimize the best decision for you.
The best example of automated reasoning is taxi booking apps like Uber. Uber utilizes an automated reasoning concept to select the best possible way for the passenger so that they can reach their destinations faster. The app does that by finding the most appropriate route in real-time that has the least traffic and is short.
Also Read: How to make apps like Uber?
Superior User-Engagement
User engagement is the most crucial thing for every business that is related to customers. No matter what industry you deal in, you need appealing customer services to engage your users and lure new customers. That’s where AI comes into play!
When mobile enterprise applications integrate with artificial intelligence, it creates smart modules to help the business understand their users and their behavior patterns. Once you know what your user is looking for, you can deliver more personalized services, which enhances your user experience. So, that’s how artificial intelligence is redefining enterprise mobility.
Data Mining and Predictive Analysis
Data mining and predictive analysis are the two most vital benefits of AI that have the capabilities to transform business operations into a more simplified version. Data mining is the process of extracting all the crucial user data with the help of Big Data analytics so that enterprises can use it to deliver personalized services.
However, with recent advancements in artificial intelligence, the data mining process has been modified to predictive analysis. To put it simply, with recent advancements in AI, the descriptive process of analyzing loads of data shifted to a more modern approach of refining the crucial data and predicting its impact on business. The predictive analysis works on some AI models that tell us what the problem is and how it can be solved. Below is a pictorial representation of how predictive analysis works on different AI models.
Sentiment Analysis
You might be aware of how the chatbots have been ruling the customer service by simply automating the answering process. Meaning anytime the user enters the query in your customer service platform, and if the appropriate person is not available, then the chatbots will send an automated reply that best fits their query. Now, that’s how things went in the past until the recent advancements in AI brought a new branch called sentiment analysis.
As the name suggests, sentiment analysis is the process through which the system can seamlessly understand the text of the user’s query and the sentiment behind it. Meaning the AI-driven enterprise applications could now seamlessly understand the emotion behind each user’s message and then answer those questions in an efficient way.
Furthermore, the sentiment analysis also gives the enterprise more detailed insights into the customer’s opinions, satisfaction levels, and valuable reviews and comments. That can possibly help businesses to create more effective marketing and customer service strategies in the future.
AI-driven Chatbots
Who doesn’t know about chatbots? Chatbots are one of the most critical and popular aspects that AI has given to global businesses in the past. And since their inception, chatbots have been serving all the demands of the modern-day industry in an efficient manner. Whether in analyzing customer behavior or in answering all the queries in the absence of the appropriate person, chatbots have benefited the global market a lot.
And with the recent advancements in AI, chatbots have become more capable of the things they have been doing for the past few years. The introduction of sentiment analysis in AI further improved the working of chatbots. Meaning now they can answer the user’s queries with more perfection taking their sentiments into account. Also, the advancement in the natural language process further improved the organization’s customer service experience efficiently.
Anomaly Detection
Besides enhancing customer services and business operations, there are more ways through which artificial intelligence is redefining enterprise mobility. Besides understanding user behavior, AI is also smart enough to understand the habits and behavior of the user at the enterprise level.
That means AI uses its in-depth knowledge and robust tools to understand the organization’s working pattern, behavior, and topology to discover security incidents. It continuously monitors the ongoing activities and triggers an alarm whenever it senses an external threat and abnormalities. Now that’s an amazing way to quickly inspect the security threats of enterprise mobility.
Resource Saving
By far, we have all learned that artificial intelligence is redefining enterprise mobility. But, one more factor adds to that process of redefining, and that is resource-saving. Now, it is a known fact that we as humans are very much comfortable working and utilizing our own niche. For instance, we are fully aware of our system’s speed, accuracy, and efficiency, and that’s why we feel very comfortable working with those systems.
The latest advancements in AI have helped mobile enterprise applications to understand the user’s needs and wants. That’s why today, we can see that our enterprise applications can sync very well with any preferred devices and also prioritizes the apps and tools that are most useful for us.
Furthermore, the AI-powered applications also optimize the device’s performance by prioritizing CPU, RAM, and ROM. that in turn, helps the businesses to achieve BYOD (Bring Your Own Device) very efficiently. So, all in all, whether an employee is working from the office or from home, the latest AI-driven enterprise mobile applications make working easy for them.
Challenges to Implement AI in Business Operations
Although AI has a vast potential to enhance business operations; certain challenges need to be addressed before implementing AI in enterprises.
Reshape IT Infrastructure
The most critical issue that needs to be addressed before implementing AI-driven enterprise applications is to reshape your enterprise’s infrastructure. That means you should prioritize all the things that can be efficiently handled by artificial intelligence and which require minimal human intervention. That way, you could also save many monetary resources and make your work more automated and efficient.
Security Concerns
There is no doubt that the latest technologies can be beneficial in imparting new values to your business, but the security aspect should also be considered before implementing them. And that’s what the case is with AI.
For instance, with the increased use of chatbots, your organization should ensure that the chatbots are safe and free from any malicious attacks. Otherwise, you may suffer from loss of critical business data and, who knows, loss of money. So, always assure the security of the tools and latest systems that you are implementing in your organization.
Skilled Team Requirements
The next big issue that needs to be addressed is training the existing team members or hiring a skilled workforce. Now, you need to remember that your employees will be working on mobile enterprise applications. And if you are planning to adopt techniques by which AI is redefining enterprise mobility, then you should ensure that your employees are well aware of that thing.
You should train your employees or consult them before deploying any latest system in your organization. Also, you can look for someone who has complete knowledge of the system that you are planning to implement in your organization. That way, you will get effective results, and you will be successful in redefining your enterprise mobility.
AI Washing
Last but not least is AI washing. Now, AI washing may seem a new term to some of you. So, let’s know what AI washing is to solve that issue! Many customers nowadays exaggerate the term AI in many of their software products to lure more customers and generate more opportunities.
As a result, many times, a user might get confused over which one is genuine and which one is not! So, you need to plan ways to find the most trusted product. One of the robust ways to do that is to invest in custom enterprise mobility. You can consult an experienced software engineering firm like Matellio and can develop your mobile enterprise application specifically for your company’s needs.
To Conclude
To conclude, we can say that things are changing drastically in today’s modern world. What once was a sci-fi term has today become a reality of the global market. AI is also one such term that was considered a fictitious term in the past. But, today, AI has become the most popular and successful technology in transforming business processes and solving the everyday problems of the common people.
That’s why today, almost 71% of the companies leverage AI-powered solutions. Do you also want to become a part of the same community? Do you want to enhance your business operations and become a global leader? Matellio can help you with its efficient digital solutions based on next-gen technologies. Our team of dedicated developers possesses the diverse experience and a wide array of skills. We have the shortest turnaround time along with extraordinary quality. You don’t have to worry about your budget as we offer multiple flexible hiring models. Get in touch with our experts over a 30-min consultation call today to know more!
