The telecommunication software documents all the telephone usage in a call network. The system captures, records, and assigns all the costs related to telephone usages with the large enterprises or small businesses. A call accounting solution detects both outbound and inbound calls, routings, and abandoned calls. The software is also called a call logging solution.
We offer custom Call Accounting Software for :
The robust call accounting solution is utilized for determining the optimization of data networks.
A call accounting software provides visibility into the activities and calling patterns of employees.
Shield telecom companies from any sort of security attacks by monitoring for network attacks.
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The powerful call accounting solution records and indexes voice communication occurring through the network.
Limits the financial liabilities happening due to frauds by employing various fraud prevention techniques.
The software enables managers to communicate with agents through voices, and assist with the service issues.
Matellio designs an affordable call accounting solution that helps in accurately rating and billing all the calls made.
The software offers a full suite of call center functionalities for retaining and acquiring new customers.
Enables higher profits through improved efficiency, customer acquisition, and personalized services.
Helps in identifying incoming call sources and provides agents with campaign scripting and extra information.
Recognise the source of incoming calls and locations for having an effective tracking and analysis of the call flow.
Matellio, with its double-decade expertise team, is here to craft a well-designed Call Accounting Software Solutions for your organization.
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