What is a Chatbot?
A chatbot is an assistant that impersonates human conversations in its natural format. It communicates with you through voice or text messages and brings companies closer to their customers. These AI-based bots learn from past interactions and, in return, gain more intelligence to handle complex conversations. Matellio leverages advanced technologies like Machine Learning and Artificial Intelligence to develop smart bots.
Instant Messages
Audio Analysis
AI/ML Techniques
Automate Tasks
Chatbot Development Services
Customised Chatbot Development
Matellio develops smart chatbots that serve your customers 24/7 with a personalized experience. It is reshaping the individuals and industries interact, plus it can handle multiple conversations simultaneously.
Social Media Chatbot Development
Matellio’s designed social media chatbots can help you to automate marketing campaigns, reduce man-hours for engagement, keep in constant touch with prospects, and intelligently handle sales.
Consulting Chatbot Development
This one acts as a Virtual Personal Assistant. Anything from dinner travel reservations to news updates, weather forecast to home appliances control, is feasible with Matellio’s designed consulting chatbot.
Technology We Use
Chatbot Use Cases
E-Commerce Chatbot
eCommerce bots can reduce human efforts and reach out to more customers. It can list menus, products, answer questions, process orders, add products to cart, suggest products, and send shipping updates.
News Chatbot
News Chatbots can send breaking stories, personalized alerts, live sports scores from a specific web application in a chat message. Also, the bot can send a list of news stories from multiple platforms.
Ticketing Chatbot
Ticketing Chatbot can assist you with searching and booking tickets. Clients can check the travel time and date, ticket pricings, plus they can also be informed about the schedule changes in a travel plan.
Order Food Chatbot
Food Ordering Chatbot helps the clients in ordering food online. It can assist in reserving tables, browsing food information, and scrolling through the Facebook Messenger in a more convenient manner.
Hotel Booking Chatbot
Hotel booking Chatbots assist people in browsing, searching, and making hotel reservations. They are very helpful in enhancing the communication with the guests before, during, and after their stay in a hotel.
Legal Assist Chatbot
Legal Assist Chatbots can provide legal assistance, price quotes, and other such legal advice to the people who are running an existing business or planning to start a new venture and need some legal help.
Customer Support Chatbot
Customer Support Chatbots can easily replace a live chat agent. It can reply to live chat agents using frequently-asked questions and provide correct answers, plus it can even escalate their requests.
Finance Chatbot
Finance Chatbots can send notifications about livestock updates of various companies based on the client's preference. It can even provide updates about the client's credit card, bank account balance, and others.
Healthcare Chatbot
Healthcare Chatbots, when integrated with calendars, can improve efficiency and frequency of booking appointments with the doctors. It can strengthen the doctors' and patients' connection with rich interactions.
Benefits of Using Chatbots
High Adoption Rate
The unmatched control and transparency yield a higher adoption rate of this Chatbot technology.
Scaled to Changes
Chatbots can be easily scaled, which allows us to be the change rather than being part of it.
Personalized Interactions
AI-based Chatbots allow personalized interactions, which increases customer loyalty and retention.
Less Expensive
AI-based chatbots cost comparatively less for development and have a better productivity rate.
Provides Transparency
AI-powered Chatbots provides complete transparency of the industry-customer interactions.
Easy to Build
Chatbots are easier to build, given the advanced tools and technologies available in the market.
Uncompromised Privacy
Due to high-end technologies and security modes, the bots offer uncompromised privacy standards.
Multi-Linguistic
Chatbots can be programmed with multiple languages as per the requirements of your organization.
Better Customer Retention
Friendly and realistic bots tend to offer efficiency, which increases the customer retention rate.
Improved Marketing Efforts
AI Chatbots improves marketing efforts, which in return yield better results for your company.
Ready to have your personalized Chatbot?
Share your requirements and kick start the bot development process.
Why choose Matellio for Chatbot Development?
NDA
Complaint
Flexible
Engagement Models
Dedicated
Team
Transparent
AI
500+
Satisfied Clients
Post-Launch
Support
24/7
Support
On-time
Delivery
Frequently Asked Question
No, you are not required to learn AI and ML for the chatbot development.
Our team holds expertise in conversing with the client, whether they are technically savvy or not.
Yes, we can build the Chatbot supporting Multiple languages depending upon your organization’s requirements.
Cost of Chatbot development, similar to any other app development, depends upon many factors like complexity of features, targeted industry, resource allocation, and much more. To get a cost estimation, contact our experts.
No, there isn’t any. We will discuss the requirements in the initial phase only and decide the pricing once the feature-set is seized. After this, we shall strictly adhere to the price quotation.
As soon as the clients share their requirements, our team shall begin the development process.
1000+ Clients
Trusted on Us
“ Our project was both complex and challenging, but Matellio has
exceeded our expectations in terms of quality, speed & communication. ”
Richard Sylwander
CEO, Foxrey
“ I worked with Matellio team, and we had a specialty project on
android to build a self-serve kiosk application. ”
Asad Jobanputra
Director, Esprida Corp
“ I greatly appreciate the work that Matellio's team did for me.I
would never been able to accomplish development without their skills . ”
Jeff Lunceford
CEO, Landscapper LLC
