Advanced Healthcare CRM Software
Advanced Healthcare CRM Software
Focus on taking care of your patients while an efficient software takes care of Your customer relationship management!

What Is Healthcare CRM Software?

Healthcare customer relationship management (CRM) software enables professionals in hospitals and private clinics to cater to the customers better and enhance their communication paradigms with existing patients. This category of software applications allows a care environment where patients are more closely involved in their own healthcare, particularly in deciding on choosing the healthcare service provider. With healthcare CRMs, physicians can support patients in receiving constant, optimal care. Healthcare CRMs also enable physicians to better manage their referral communications between physicians, specialists, departments, and facilities.

What is Healthcare CRM Software?





Wide Range of Healthcare CRM Development Services to Choose From

Custom CRM Development

Custom CRM Development

Utilize a patient relationship management software that’s customized to your needs and requirements.

Solution consultancy

CRM integration

Custom application development

Custom CRM solution maintenance

Hire CRM developers

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CRM Module Development and Integration

CRM Module Development and Integration

Adapt to your changing requirements quickly with our module development and integration services tailored to your needs.

Custom API development

Unified functionality

Third-party eCommerce integration

CMS integration

Automation software integration

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CRM Migration Solutions

Seamlessly switch to your custom CRM software without causing a considerable loss to your data and overall implementation.

Technology stack upgrade

Legacy data migration

CRM feature upgrades

Modernized infrastructure

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CRM Analytics

CRM Analytics

Integrate custom app dashboards for predictive analysis, trend mapping, decision support, KPI tracking, and more.

AI-powered smart analytics

ML-based decision making

Advanced predictive dashboards

Robust tracking platform

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Looking for healthcare CRM solutions?

Reach out and share your specific requirements and business challenges now for bespoke healthcare CRM development.

Healthcare CRM Software Features

Custom Healthcare CRM solutions that fit all types of global businesses and are technologically advanced and commercially feasible.


Patient Information

Automated information management that eliminates the need for frequent form filling, thereby improving speed and easing the administrative workload.


Patient Segmentation

Users can easily segment patients on the basis of demographic, psychographic, and high-risk issues for targeted marketing campaigns.


Event Triggering

Easily set up the system to send out appointment reminders, birthday screening reminders, and educational event alerts thereby helping you serve patients better.


Referrals Management

Referrals management feature can help medical practitioners coordinate care delivery to patients across specialties, departments, and locations.


Direct Mail Campaigns

Send direct mail messages like standard service communications, screening reminders, new mover programs, and more to the patients and physicians, easily.


Recruiting Management

This feature, in combination with outreach campaigns, makes it simpler for hospitals and specialty practices to manage recruitment communications and analysis.


Back-office Integration

Eliminate duplicate record-keeping, ensure consistency across patient records and allow timely claim filing and payments with back-office system integration of CRM.


Regulatory Compliance

Healthcare CRMs that are compliant to the latest industry standards to ensure that sensitive patient records are saved properly and do not cause you huge fines.


Reports and Analytics

Efficient reporting and analysis to enable users find the required data hand anytime they need. The reports help you strategize better and make informed decisions.

Automate and Manage Your Patient Records Easily!

Let Matellio assist you as an efficient healthcare software development partner.
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Why choose Matellio for your Healthcare Solution Development?

Matellio, a double-decade experienced team for software development is offering cutting edge Healthcare solutions for enterprises and startups.


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Frequently Asked Question

Frequently Asked Question

Healthcare CRM gets you a holistic view of the entire system. This gets you the much-needed data of the patients and potential customers to help you personalize the outreach and communication to each individual. You can make your strategies more patient-friendly by sending appointment reminders, follow-up notes, and post-discharge notifications. This, in turn, proves engaging for the patients and boosts their loyalty.

Here’s what you need to do before implementing a healthcare CRM:
  • Be clear with your goals
  • Analyze the main use cases
  • Know the required functionalities
  • Identify your data sources from where CRM will pull the information
  • With all this data, you can approach the healthcare CRM development company to build your solution.

Healthcare CRM helps you track the campaign lifecycle, giving you real-time information on the performance of your marketing material. They also get you detailed reports, attributing revenue to specific campaigns and tactics. Thus, you can get a clear view of how various campaigns are performing and make data-driven decisions.

As a healthcare CRM is capable of tracking and tagging each engagement campaign effectively, it gets you all the reports on the response to the outreach campaign. This can further include reports on clinical conversions and related financial data with which ROI can be calculated.

Patient relationship management is the term used for technologies that enable medical providers to relate to their patients in the same way as other businesses related to their customers.

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